Terms & Conditions

Effective Date: August 6, 2026

Welcome to The MetaScale. These Terms & Conditions govern your access to and use of themetascale.com and your interaction with The MetaScale regarding our digital marketing services.

By accessing or using this website, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website or services.

1. About The MetaScale

The MetaScale is a digital marketing agency providing digital marketing and related services to businesses and individuals.

Our services may include, depending on the package or agreement selected:

• Search Engine Optimization (SEO)
• Social Media Marketing
• Social Media Management
• Google Ads and paid advertising
• Meta Ads and paid social campaigns
• Content marketing
• Website and landing page services
• Digital marketing strategy
• Branding and creative services
• Lead generation
• Analytics and reporting
• Other digital marketing services agreed upon with a client

The exact services, deliverables, timelines, fees, and responsibilities will depend on the individual proposal, quotation, agreement, or service package agreed upon with the client.

2. Use of Our Website

You agree to use our website only for lawful purposes.

You must not:

• Use the website for any unlawful or fraudulent activity
• Attempt to gain unauthorized access to our website, servers, systems, or accounts
• Introduce viruses, malware, or other harmful code
• Copy, reproduce, modify, or distribute website content without permission
• Use automated systems to scrape, extract, or collect website content without authorization
• Interfere with the normal operation or security of the website
• Submit false, misleading, or fraudulent information through our forms or communication channels

We reserve the right to restrict or terminate access to the website if we reasonably believe that these Terms & Conditions have been violated.

3. Enquiries and Consultations

Submitting an enquiry through our website does not automatically create a client relationship or guarantee that The MetaScale will provide services.

When you submit an enquiry, you agree to provide accurate and complete information.

We may contact you using the details you provide to:

• Respond to your enquiry
• Understand your business requirements
• Discuss our services
• Schedule a consultation
• Provide a proposal or quotation

A formal client relationship begins only after the relevant service agreement, proposal, quotation, or other applicable arrangement has been accepted by both parties.

4. Digital Marketing Services

Our services will be provided according to the scope agreed upon with the client.

The scope may include specific deliverables, platforms, timelines, reporting requirements, revisions, and other conditions.

Any work requested outside the agreed scope may require additional fees or a separate agreement.

We reserve the right to recommend changes to a strategy when we believe such changes are reasonably necessary to improve campaign performance or meet business objectives.

5. No Guarantee of Specific Results

Digital marketing results depend on many factors outside our control.

Therefore, unless expressly stated in a written agreement, The MetaScale does not guarantee specific results, including:

• A particular number of leads
• A particular number of sales
• Specific revenue or profit
• Specific search-engine rankings
• A particular advertising return on investment (ROI)
• A specific number of followers
• Specific engagement levels
• Approval of advertisements by third-party platforms
• Guaranteed business growth within a specific period

Search engines, advertising platforms, social media platforms, algorithms, competitors, market conditions, audience behaviour, budgets, website quality, pricing, products, and other external factors can affect campaign performance.

Our role is to provide professional digital marketing services and strategies based on the information, resources, budget, and objectives provided by the client.

6. Client Responsibilities

Successful digital marketing requires cooperation between The MetaScale and the client.

The client may be responsible for providing accurate and timely:

• Business information
• Product or service information
• Brand assets
• Logos and images
• Website access
• Social media access
• Advertising account access
• Analytics or tracking access
• Approvals and feedback
• Required documents and information

Delays caused by missing information, delayed approvals, unavailable access, or other client-side issues may affect project timelines and results.

The client is responsible for ensuring that information, claims, products, services, and materials supplied to The MetaScale are accurate and lawful.

7. Advertising Platforms and Third-Party Services

Digital marketing campaigns may involve third-party platforms such as Google, Meta, Instagram, Facebook, YouTube, LinkedIn, TikTok, hosting providers, analytics platforms, email platforms, or other services.

These platforms are independently operated by third parties.

The MetaScale does not control:

• Platform policies
• Algorithm changes
• Account reviews
• Advertising approvals
• Suspensions or bans
• Platform outages
• Changes in pricing
• Changes to features or functionality
• Search-engine ranking algorithms

We cannot be held responsible for losses resulting from changes, restrictions, outages, suspensions, or decisions made by third-party platforms.

8. Advertising Budget

Where paid advertising is part of a service, the advertising budget paid to platforms such as Google or Meta is separate from The MetaScale’s professional service fees unless specifically stated otherwise in writing.

The client is responsible for providing the agreed advertising budget.

Advertising spend does not guarantee leads, sales, conversions, or revenue.

9. Fees and Payments

Service fees, payment schedules, taxes, advertising budgets, and other applicable charges will be communicated through the relevant proposal, quotation, invoice, or agreement.

Unless otherwise agreed in writing:

• Payments must be made according to the agreed payment schedule.
• Work may begin after the required payment or advance has been received.
• Late payments may result in suspension or delay of services.
• Additional work outside the agreed scope may be charged separately.

Any applicable taxes, government charges, or third-party fees may be payable in addition to the stated service fee where required.

10. Cancellation and Termination

Either party may terminate a service arrangement according to the terms stated in the applicable agreement.

The MetaScale may suspend or terminate services if:

• Payments remain overdue
• The client materially breaches the agreement
• Required information or access is repeatedly not provided
• The client engages in unlawful, abusive, fraudulent, or unethical activity
• Continuing the engagement could create legal, security, or reputational risks

Upon termination, the client remains responsible for any approved or completed work and outstanding amounts due under the applicable agreement.

Any refund or cancellation terms will be governed by the applicable proposal, agreement, or refund policy.

11. Intellectual Property

Unless otherwise agreed in writing, the website, including its design, text, graphics, branding, logos, layouts, images, original content, and other materials created by or for The MetaScale remain the property of The MetaScale or its respective licensors.

You may not reproduce, copy, modify, distribute, sell, publish, or commercially exploit our website content without prior written permission.

For client projects, ownership of specific deliverables will be determined by the applicable service agreement.

Third-party materials, fonts, stock images, software, plugins, templates, and other licensed assets remain subject to their respective licensing terms.

12. Client Materials and Rights

The client represents that they have the necessary rights, permissions, licenses, and authority to provide any content, images, videos, logos, trademarks, data, or other materials supplied to The MetaScale.

The client is responsible for ensuring that such materials do not infringe the rights of any third party or violate applicable laws.

The client grants The MetaScale the necessary permission to use these materials solely for performing the agreed services.

13. Website Content and Information

We make reasonable efforts to ensure that the information published on our website is accurate and current.

However, website content is provided for general informational purposes and may contain errors, omissions, or information that becomes outdated.

We reserve the right to update, change, remove, or modify website content at any time without prior notice.

14. Testimonials and Portfolio

Where permitted, we may display client testimonials, case studies, project examples, or portfolio work for marketing and informational purposes.

Any testimonial or result presented should not be interpreted as a guarantee that another client will achieve the same or similar results.

Results vary depending on factors such as industry, competition, budget, audience, offer, website, market conditions, and client participation.

15. Confidentiality

Both The MetaScale and the client may receive confidential or commercially sensitive information during a business relationship.

Each party agrees to take reasonable steps to protect confidential information and use it only for purposes related to the agreed business relationship, except where disclosure is required by law or otherwise authorized.

Specific confidentiality obligations may be established through a separate agreement or non-disclosure agreement where required.

16. Privacy

Your use of our website and submission of personal information is also subject to our Privacy Policy.

Our Privacy Policy explains how we collect, use, store, and protect personal information.

17. Third-Party Links

Our website may contain links to third-party websites, services, or platforms.

These links are provided for convenience or informational purposes.

The MetaScale does not control and is not responsible for the content, availability, security, privacy practices, or policies of third-party websites.

Visiting third-party websites is at your own risk and subject to their respective terms and policies.

18. Limitation of Liability

To the maximum extent permitted by applicable law, The MetaScale will not be liable for indirect, incidental, special, consequential, or unforeseeable losses arising from your use of our website or services.

This may include, where legally permissible:

• Loss of profits
• Loss of revenue
• Loss of business opportunities
• Loss of data
• Loss of customers
• Business interruption
• Advertising losses
• Losses resulting from third-party platform changes or failures

Nothing in these Terms & Conditions excludes or limits liability that cannot legally be excluded or limited under applicable law.

19. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold The MetaScale and its representatives harmless from claims, losses, liabilities, damages, costs, and expenses arising from:

• Your misuse of our website
• Your violation of these Terms & Conditions
• Materials or information supplied by you
• Your violation of applicable laws or third-party rights
• Your products, services, business practices, or advertising claims

20. Suspension or Modification of Website

We may modify, suspend, restrict, or discontinue any part of our website or its functionality at any time.

We are not responsible for temporary or permanent unavailability caused by maintenance, technical problems, hosting issues, security incidents, internet failures, or circumstances beyond our reasonable control.

21. Force Majeure

The MetaScale will not be responsible for delays or failures caused by circumstances beyond our reasonable control, including natural disasters, government actions, internet or infrastructure failures, cyber incidents, third-party service outages, platform changes, strikes, or other unforeseen events.

22. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.

Any disputes arising in connection with these Terms & Conditions or our services shall be subject to the jurisdiction of the competent courts in India, subject to any applicable dispute-resolution agreement between The MetaScale and the client.

23. Changes to These Terms

We may update these Terms & Conditions from time to time to reflect changes to our services, website, business practices, or applicable legal requirements.

When changes are made, we will update the Effective Date shown at the top of this page.

Your continued use of the website after updated Terms & Conditions are published constitutes acceptance of the updated terms, to the extent permitted by applicable law.

24. Severability

If any provision of these Terms & Conditions is found to be invalid, unlawful, or unenforceable, that provision will be limited or removed to the extent necessary, and the remaining provisions will continue to remain in effect.

25. Entire Agreement

These Terms & Conditions, together with our Privacy Policy and any applicable service agreement, proposal, quotation, or other written agreement between you and The MetaScale, constitute the applicable understanding regarding your use of our website and services.

Where a signed service agreement contains terms that conflict with these website Terms & Conditions, the specific service agreement will generally govern the client engagement to the extent of that conflict.

26. Contact Us

If you have questions about these Terms & Conditions or our services, please contact us:

The MetaScale
Website: themetascale.com
Email: [info@themetascale.com]
Phone/WhatsApp: [0987654321]

We will make reasonable efforts to respond to your enquiry as soon as reasonably possible.