Privacy Policy
Effective Date: August 6, 2026
At The MetaScale, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, protect, and disclose information when you visit or use our website themetascale.com or contact us regarding our digital marketing services.
By using our website, you acknowledge that you have read and understood this Privacy Policy.
1. About The MetaScale
The MetaScale is a digital marketing agency providing services such as digital marketing strategy, search engine optimization (SEO), Google Ads, Meta Ads, social media marketing, website-related services, and other digital marketing solutions.
For the purposes of this Privacy Policy, “The MetaScale,” “we,” “us,” or “our” refers to The MetaScale and its website.
2. Information We Collect
We may collect information that you voluntarily provide to us when you:
- Submit a contact or enquiry form
- Request a consultation or strategy call
- Contact us by email, phone, WhatsApp, or other communication channels
- Request information about our services
- Communicate with us regarding a potential or existing business relationship
Depending on how you interact with our website, this information may include:
- Name
- Email address
- Phone number
- Company or business name
- Website or social media profile
- Business requirements or project details
- Any other information you choose to provide
Information collected automatically
When you visit our website, certain technical information may be collected automatically, such as:
- IP address
- Browser type and version
- Device type
- Operating system
- Pages visited
- Approximate date and time of visits
- Referring website or source
- Website interaction and usage information
This information may be used to understand how visitors use our website, improve website performance, maintain security, and improve our services.
3. How We Use Your Information
We may use the information we collect to:
- Respond to your enquiries and requests
- Provide information about our digital marketing services
- Schedule consultations or strategy calls
- Prepare proposals, quotations, or service recommendations
- Communicate with prospective and existing clients
- Provide and manage our services
- Improve our website, content, services, and user experience
- Understand website traffic and visitor behaviour
- Monitor and protect the security of our website
- Prevent fraud, abuse, spam, or unauthorized activity
- Comply with applicable legal and regulatory requirements
- Send marketing or promotional communications where permitted and where applicable
We will use personal information only for legitimate and relevant purposes connected with our business and your interaction with us.
4. Cookies and Similar Technologies
Our website may use cookies and similar technologies to improve functionality, understand website usage, remember preferences, measure marketing performance, and improve the user experience.
Cookies are small data files stored on your device by your web browser.
We may use:
- Essential cookies required for website functionality
- Analytics cookies to understand website traffic and usage
- Marketing or advertising cookies, where applicable, to measure or improve advertising campaigns
You can manage or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.
5. Analytics and Advertising Services
We may use third-party analytics and advertising platforms to understand website traffic, measure advertising performance, and improve our marketing activities.
These services may include platforms such as Google Analytics, Google Ads, Meta Ads, Meta Pixel, or other similar technologies, if implemented on our website.
These third-party platforms may collect information about your interaction with our website according to their own privacy policies and terms.
We encourage you to review the privacy policies of these third-party providers for more information about how they process data.
6. How We Share Your Information
We do not sell your personal information to third parties.
We may share information when reasonably necessary with trusted service providers who help us operate our website and business, including:
- Website hosting providers
- Website and technology service providers
- Analytics providers
- Advertising platforms
- Communication and email service providers
- CRM or lead-management platforms
- Professional advisers
- Payment or invoicing providers, where applicable
Such third parties may process information only as necessary to provide their services or as otherwise permitted by applicable law.
We may also disclose information when required to comply with applicable law, legal proceedings, government requests, or to protect our rights, property, users, or the security of our website.
7. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining business records, resolving disputes, enforcing agreements, preventing fraud, and complying with legal or regulatory obligations.
When personal information is no longer reasonably required, we may delete, anonymize, or securely dispose of it, subject to applicable legal requirements.
8. Data Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, loss, or destruction.
However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.
Therefore, while we take reasonable steps to protect your information, we cannot guarantee absolute security.
9. Your Privacy Rights
Depending on applicable law, you may have rights relating to your personal information, which may include the right to:
- Request information about personal data we process about you
- Request correction of inaccurate or incomplete information
- Request deletion of personal information where applicable
- Withdraw consent where processing is based on consent
- Request information about how your personal data is being processed
- Raise a concern or complaint regarding our processing of your personal data
Where applicable, you may exercise these rights by contacting us using the contact details provided below.
We may need to verify your identity before processing certain requests.
10. Marketing Communications
If you provide your contact information and consent to receive marketing communications, we may contact you regarding our services, offers, educational content, updates, or other information that may be relevant to your business.
You may request to stop receiving promotional communications at any time by contacting us or using the unsubscribe mechanism included in the relevant communication, where available.
11. Third-Party Websites and Links
Our website may contain links to third-party websites, platforms, social media profiles, or services.
The MetaScale is not responsible for the privacy practices, security, content, or policies of third-party websites.
We recommend reviewing the privacy policy of any third-party website before providing your personal information.
12. Children’s Privacy
Our website and services are intended for businesses, professionals, and general audiences and are not directed toward children.
We do not knowingly collect personal information from children where prohibited by applicable law.
If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.
13. International Data Transfers
Some third-party service providers we use may process or store information outside India.
Where personal information is transferred or processed across jurisdictions, we will take reasonable steps to ensure that such processing is carried out in accordance with applicable data-protection requirements.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, website functionality, technology, legal requirements, or privacy practices.
When we make changes, we will update the Effective Date at the beginning of this Privacy Policy.
We encourage you to review this page periodically to stay informed about how we protect your information.
15. Contact Us
If you have questions about this Privacy Policy, want to exercise an applicable privacy right, or have a concern about how your personal information is handled, please contact us.
The MetaScale
Website: themetascale.com
Email: [info@themetascale.com]
Phone/WhatsApp: [0987654321]
We will make reasonable efforts to respond to privacy-related enquiries within the timeframe required by applicable law.
16. Consent
By using our website and voluntarily providing your personal information, you acknowledge that you have read and understood this Privacy Policy and agree to the processing of your personal information as described herein, to the extent permitted by applicable law.